What does great e-commerce copywriting look like?
There is no one way to write copy for your e-commerce store. It depends on a whole load of factors (your brand image, the products you sell, etc).
But there are stores that get their copy bang on the money – and you can use these as inspiration for your own business.
Here are 10 stores I’ve come across that all do a fine job of their e-commerce copy.
Let’s take a look at what they do right.
There is never one way of doing anything.
No one way to make an impression. No one way to make people laugh. No one way to be successful.
Product descriptions are the same. There is no right way to write them (although there are plenty of wrong ways). Two highly effective descriptions for similar products may look nothing like each other. What works on one website (humorous, irreverent) will not work for another (serious, professional).
And yet … we can’t help but have formulas.
Especially copywriters. Great chunks of books have been taken up with copywriting formulas. Novel-length blog posts too.
Formulas work by giving us a backbone to our words. I use them all the time. The secret to utilising formulas effectively, however, is in adapting them. They are never rigid and inflexible. They are the framework, and the creativity comes in adapting them to your specific project.
Before you put pen to paper, decide who your ideal buyer is and write specifically for them
When choosing a product description writing service, here are 3 steps to follow to find the right service for your needs.
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Demystifying brand storytelling for everyone
I was speaking to a prospective client a few weeks ago.
He had created a new web app for plumbers and electricians that looked really cool. It would save them many hours finding jobs, and it had loads of useful features like project management, invoicing, etc.
It sounded great.
He was planning a cold email campaign to reach out to prospects. When I asked him about his plan, he explained how he would initially send out cold emails to plumbers telling them all about his new app and its free trial.
So far, so good.
While I tend to focus more on newsletters and marketing emails, I've enjoyed a lot of success with cold campaigns, so I was interested.
Here's a brief version of how the conversation went:
The problem is a common one: a shopper arrives on your website and browses your products, they see something they like, they add it to their basket …
… and then they disappear, never to return.
The phenomenon of cart abandonment is one you will be well aware of if you operate an online store.
In fact, 68.81% of shopping carts are abandoned online.
It happens because:
But while you won't know why they abandoned their carts, you can definitely do something about it.
This is where the cart abandonment email comes in.
There's no doubt that emails are one of the most effective ways to keep in touch with your customers (and potential customers) and encourage them to return to your website more often.
But sometimes subscribers lose interest. Sometimes they start ignoring your emails and deleting them without opening them.
It's frustrating, but they may have just had enough. They may not be interested in what you have to offer any more.
And that's fine.
If so, there's little point in keeping them on your list.
But what if you could tempt them back? What if you could encourage them to open a final email and turn them back and into an active member of your list?
Re-engagement emails are designed for that purpose. Here's how to write a good one.
With copywriting, less is often more. Choosing the right words usually means using one word instead of four.
And it's that practice of seeking out the right word that is so infuriating yet also so satisfying when you get it right.
Much easier is getting rid of words that have no place being there in the first place.
These are often short and simple words you use every time you write. They sneak their way into your copy because they are so natural.
First drafts are full of them.
But they don't belong there. They fatten the copy and bloat it. They are often called 'fluff' or 'fog' words, and they can reduce the impact of your landing pages and emails.
Over the years, I have built up a long list of words that can often be eradicated in my copy, and I'd like to share a few of them with you today.
Cutting these words out (where it makes sense to do so) is one of the quickest ways to improve any piece of writing.